Shipping policy
At ACCOJE, we aim to deliver your order safely and within the promised timeframe.
Order Processing
- Orders are processed within 1–2 business days after successful order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is dispatched, tracking details will be shared with you.
Shipping & Delivery
- Free shipping is available on all orders across India.
- Orders are generally delivered within 5–7 business days after dispatch.
- Delivery timelines may vary depending on your location, courier service availability, weather conditions, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive tracking details through your registered email address or phone number.
You can use the tracking information to monitor your shipment.
Delayed Deliveries
If your order has not been delivered within the expected timeframe, please contact our customer support team with your order number.
We will coordinate with the shipping partner and assist you with the delivery status.
Incorrect Address
Customers are responsible for providing accurate shipping information while placing an order.
ACCOJE will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
Damaged or Tampered Package
If your package appears damaged or tampered with at the time of delivery, please contact us immediately.
Please keep the original packaging and provide photographs or an unboxing video if requested by our team.
Contact Us
For any questions or assistance regarding shipping and delivery, please contact us:
Email: Info@hexatrendz.com
Phone: 9355597738
Our support team will be happy to assist you with your order and delivery-related queries.



